Frequently Asked Questions
1. What is included in the $120 fee?
This includes travel fee as well as a full physical exam for one pet
2. What if I have additional pets?
We can see multiple pets as long as they have been scheduled as an appointment.
3. What is involved in the non anesthetic dental?
The dental is like a human dental cleaning. It involves a full physical and oral exam by Dr Park. The teeth are then cleaned with ultrasonic cleaner, or hand scaler, polished and rinsed with dental rinse. Recommendations are then given on how to keep teeth healthy.
4. I just want medicine or simple advice, do I have to do the exam/consult?
Yes, all pets must be seen by the veterinarian dispensing the medications. The doctor cannot give out advice unless the pet has had a full physical examination by Dr Park.
5. I want to euthanize my pet. What is the process?
We know this is a difficult thing to do and we want to make it as easy as possible. When we arrive, we do a physical exam and take history to make sure euthanasia is the right path. Once we are all on board, your pet is heavily sedated so he/she doesn’t feel anything. We then make the final injection which takes about 1-2 minutes to give your pet peace. If you decide to cremate your pet, we offer cremation services as well as urns with home delivery.
6. What areas do you service?
Zip codes that we service:
90019, 90024, 90034, 90035, 90036, 90048, 90067, 90069, 90077, 90095, 90210(Excludes Post Office), 90211, 90212, (90002, 90004 & 90005 West of Wilton), (90025 & 90064 East of 405 Freeway)
7. What services do you offer?
Physical exams, vaccines, microchipping, non anesthetic dental, travel certificates, bloodwork, most illnesses, x-rays, hospice care, and euthanasia. Things we are unable to do are surgeries requiring general anesthesia and grooming.
8. What are your hours?
Our hours are very limited due to Covid-19. Please inquire via email about our next available appointment.
9. What should I do if I think it’s an emergency?
If you think your pet is having an emergency, you should call ASEC (310)473-5906
10. What can I expect during the visit? Can I be present with my pet during the visit?
Just like a regular veterinary clinic, we take all the vitals, do a full physical exam and can do most treatments right then and there. We no longer enter your home and all visits take place in our van. Due to space and liability reasons, clients are not allowed in the van.
11. How long are appointments?
Appointments run maximum 45 minutes per pet. Please keep in mind many times we have another appointment after yours. Please have your pet ready to be seen at scheduled time. For procedures and euthanasias, we allocate for longer visit times.
12. What forms of payment do you take?
We accept credit card, checks and Zelle payments. We unfortunately do not accept Care Credit.